We strive for your satisfaction with every purchase from CraftPixelSt. If for any reason you are not fully pleased with your digital product, please review our refund and returns policy:

Refunds

• Eligibility: Due to the nature of digital products, we generally do not offer refunds. However, we will consider refund requests on a case-by-case basis under the following circumstances:

  • Accidental Purchase: If you purchased the wrong item by mistake.

  • Product Not as Described: The product significantly differs from the provided description.

  • Technical Issues: You experience unrecoverable technical difficulties preventing you from using the product.

• Request Timeframe: Refund requests must be submitted within 14 days of the purchase date.

• Procedure: To request a refund:

  1. Contact our customer support at [support email address]

  2. Provide your order number, product name, and the reason for your refund request.

  3. Our team will review your request and a decision will be made within a reasonable timeframe.

• Processing: Approved refunds will be made back to the original payment method.

Returns

Since our products are digital in nature, traditional returns are not possible.

Policy Modifications

We reserve the right to modify this refund and returns policy at any time. Updates will be posted on our website.